Signed in as:
filler@godaddy.com
Signed in as:
filler@godaddy.com
Terms of Service
Terms of Service for The Folded Flag LLC
Effective Date: July 17, 2025
Welcome to https://www.thefoldedflag.com (the "Site"), operated by The Folded Flag LLC ("we", "us", "our"). By accessing or using this Site, you agree to comply with and be bound by the following Terms of Service.
1. Acceptance of Terms
By using the Site, you agree to these Terms of Service and our Privacy Policy. If you do not agree, do not use the Site.
2. Eligibility
You must be at least 13 years old to use this Site. By using the Site, you represent that you meet this age requirement.
3. User Accounts
To access certain features, you may create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. We are in no way responsible for unauthorized third-party access to user accounts.
4. Product Information & Orders
We strive to display accurate product information, including pricing and availability. We reserve the right to cancel or refuse any order at our sole discretion.
5. Pricing & Payments
All prices are listed in USD. Payments are processed through GoDaddy Payments and other third-party gateways such as PayPal, Apple Pay, and Google Pay. We do not store your credit card information.
6. Shipping & Delivery
We ship to customers worldwide using trusted carriers. Shipping costs and estimated delivery times will be provided at checkout.
7. Returns & Refunds
We offer a 100% limited money-back guarantee or product replacement for defective items. To request a refund or replacement, please contact us at customerservice@thefoldedflag.com.
8. Intellectual Property Rights
All content on this Site, including text, graphics, logos, and images, is the property of The Folded Flag LLC and is protected by intellectual property laws. You may not reproduce, distribute, or exploit any content without our written permission.
9. Prohibited Conduct
You agree not to use the Site for unlawful purposes or to violate any applicable laws. Prohibited conduct includes, but is not limited to: posting harmful content, attempting unauthorized access, spamming, and interfering with the Site's operation.
10. Third-Party Links & Services
Our Site may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of these third parties.
11. Limitation of Liability
To the fullest extent permitted by law, The Folded Flag LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law principles.
13. Modifications to Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Site constitutes acceptance of the revised Terms.
14. Contact Information
If you have any questions about these Terms, please contact us at:
Return & Refund Policy
Effective Date: July 20, 2025
At The Folded Flag, we stand behind the quality of our products and are committed to customer satisfaction. If you are not completely satisfied with your purchase, we offer a 100% no questions asked limited time money-back guarantee or replacement for defective items.
Eligibility for Replacement or Refund
You may be eligible for a refund or replacement if:
- If you are not 100% satisfied, we will be happy to issue you a refund.
- Your item was received damaged, defective, or misprinted
- You contact us within 14 days of delivery
- You provide your order number and, when applicable, photos of the issue
- The item is unworn, unwashed, and unused (except in the case of defects)
To reduce sizing issues, we encourage customers to inquire with customerservice@thefoldedflag.com before placing an order.
Replacement Process
To request a replacement:
1. Email us at customerservice@thefoldedflag.com within 14 days of receiving your order.
2. Include your order number, description of the issue, and supporting photos if applicable.
3. Our team will respond within 2 business days and arrange for a replacement or refund.
Refund Process
If your return is approved:
- Refunds will be issued to your original payment method
- Refunds typically appear within 5–10 business days, depending on your payment provider
Return Shipping
In most cases, you do not need to return the item. If a return is requested, we will provide instructions by email. We may cover the cost of return shipping on a case-by-case basis for damaged or defective products.
Contact
For all return or refund inquiries, please contact:
The Folded Flag
Email: customerservice@thefoldedflag.com
Website: https://www.thefoldedflag.com